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Frequently Asked Questions
What's your typical response time?
We respond to all inquiries within 24 hours during business days (Monday-Friday). For urgent matters, please mention "urgent" in your subject line.
What are your office hours?
Our team is available Monday-Friday, 9:00 AM - 6:00 PM Pacific Time, and Saturday 10:00 AM - 2:00 PM Pacific Time.
Do you offer free consultations?
Yes! We offer a complimentary 30-minute consultation to discuss your research or evaluation needs and explore how BrightMeasure can help.
What types of organizations do you work with?
We partner with K-12 schools and districts, higher education institutions, ed-tech companies, research organizations, education nonprofits, and government education agencies.